Privacy & data
Privacy Policy
Noxvya collects and uses certain data necessary for the operation of the platform, account management, security, compliance, moderation and available features.
This policy explains the main categories of data that may be processed, the reasons for their use, retention rules and ways to contact Noxvya for a privacy-related request.
Data that may be collected
The data collected may vary depending on use of the platform, account type, activated features and applicable security or compliance obligations.
Email address and information necessary to create the account.
Profile information, preferences, usage history and interactions with the platform.
Technical data useful for service operation, security and abuse prevention.
Data related to published content, favorites, subscriptions, purchases or features used.
Data related to reports, takedown requests, moderation decisions and administrative actions.
Data related to transactions or payment attempts when the relevant features are available.
Creator account data
Creator accounts may require additional information in order to verify the profile, confirm legal age, handle compliance and allow access to publishing or monetization features.
Information necessary to create or verify a creator profile.
Elements making it possible to confirm identity, legal age or account compliance when necessary.
Data related to submitted content, revenue, takedown requests or creator features.
Information necessary to follow reports, checks, suspensions or moderation decisions.
Compliance information that may be requested before or after creator status approval.
Why this data is used
Data may be used to provide the service, secure the platform, manage accounts, handle reports, apply compliance rules and improve the user experience.
Create, secure and manage user accounts.
Allow access to Noxvya features.
Verify certain creator profiles and strengthen platform compliance.
Handle reports, takedown requests and moderation decisions.
Track access, purchases, transactions, revenue or payouts when these features are available.
Prevent abuse, fraud, circumvention, prohibited content and non-compliant use.
Payments, transactions and payouts
Certain features may involve payments, paid access, creator revenue or payout requests. Their availability depends on the relevant technical, administrative and payment provider validations.
Real payments are available only when the required payment providers and validations are activated.
Transaction-related information may be used to confirm access, a purchase, revenue or a payout request.
Paid access must be confirmed by the payment system or applicable payment webhook.
Noxvya may keep a history of transactions, payment statuses, errors, cancellations or refunds when necessary.
Certain data may be processed by payment providers according to their own terms and policies.
Reports, moderation and security
Data related to reports, takedown requests, suspensions, moderation decisions or administrative actions may be used to protect users, creators, people visible in content and the platform.
Noxvya may keep a history of important actions in order to document decisions, prevent abuse, handle sensitive cases and maintain service compliance.
Technical providers
Noxvya may rely on technical providers for hosting, authentication, database, storage, video delivery, email sending, payments, security or analysis of platform operation.
These providers may process certain data necessary for their services, according to their own terms, policies and applicable obligations.
Data retention
Retention periods may vary depending on the nature of the data, use of the service, applicable obligations, security needs, abuse prevention and management of reports or disputes.
Data is retained for the period necessary for the operation of the service.
Certain data may be retained longer for security, compliance, moderation or abuse prevention.
Data related to reports, takedowns, suspensions or administrative decisions may be retained in order to document the measures taken.
Deleting an account may not result in the immediate deletion of all data when retention remains necessary or justified.
User rights
Users may contact Noxvya to exercise their rights or ask a question related to their personal data. Certain requests may require identity verification or additional information.
Request access to personal data associated with their account.
Request correction of inaccurate or incomplete information.
Request deletion of certain data when possible.
Request information about the use or retention of data.
Contact support for any request related to privacy or data protection.
Related pages
Terms of Use
View the general rules for access to and use of Noxvya.
Content policy
Read the rules applicable to authorized, prohibited and moderated content.
Consent policy
Understand the rules related to consent, legal age and rights.
Reporting
Report content, a profile or a situation that seems non-compliant.
Takedown request
Request the review or removal of problematic content.
Compliance center
Access compliance, safety, moderation and protection of people pages.